Assertiveness and Self-Confidence at Work
Course Code: PDASC0718V1-1
Duration: 1 Day
Target Audience: All Staff
Min / Max delegates: 8 / 12
Sector: People Development
Course Aims: To build an understanding of what assertiveness is and how to demonstrate both self-confidence and assertiveness at work.
Course Objectives: By the end of this one-day workshop, delegates will be able to have:
- An understanding of what assertiveness is and how it differs from passive, aggressive or passive-aggressive behaviours
- Discussed the benefits of coming across assertively and confidently
- Explored how to come across assertively in both our verbal and non-verbal communication
- Shared some ideas for how to say “No” in a polite and professional way
- Have practised how to use a structured approach to conveying our opinions and views confidently and succinctly
Format: Tutor led workshop
Assessment: Qualitative assessment by Tutor during workshop
Enquiry about Assertiveness and Self-Confidence at Work
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