Managing Change

Course Code: CSMC0517V1-1
Duration: 1 Day
Target Audience: Team leaders, First Line managers, Middle managers
Min / Max Delegates: 8 / 12
Sector: People Development

Course Aims: To instil confidence within managers when facing and managing change and identify how to do so effectively

Course Objectives: By the end of this workshop delegates will be able to:

• Explain change management concepts and approaches
• Recognise the need for change
• Plan for reactions and resistance to change
• Distinguish between appropriate and inappropriate approaches to managing change
• Manage their own behavior through change
• Use positive techniques to handle future change

Format: Tutor led workshop

Assessment: Qualitative assessment by Tutor in session